CoachTalk
CoachTalk is a Salesforce-based application designed to bring structure, consistency, and measurable impact to sales coaching. It enables organizations to align coaching activities with business goals and connect them directly to sales performance outcomes.
The Challenge
Coaching practices varied from manager to manager, with no shared framework and no easy way to document agreements, feedback, or follow-ups. Leadership had no reliable way to see whether coaching was actually improving performance.
Our Approach
- Developed a structured coaching framework within Salesforce
- Enabled managers to capture coaching agreements, feedback, and action plans
- Integrated coaching records with sales KPIs and opportunity performance data
- Built dashboards to monitor coaching effectiveness and competency improvement
The Outcome
Coaching became consistent and documented across every team, giving managers a shared framework to follow and leadership a clear, evidence-based view of whether coaching was actually moving the needle on performance.
Client
Confidential
Technologies Used
SalesforceApexLightning Web Components
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